1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Notice will inform you how we look after your personal data when you visit website, operated by Lucky Gem (“Site”). It sets out your privacy rights and how the law protects them.
We don’t use cookies and similar technologies to collect personal data, browsing actions and patterns.
This Privacy Notice forms an integral part of the of the User Agreement for the use of the site, and by accepting the User Agreement, you also accept the terms of this Privacy Notice. If you do not agree with the terms of this Privacy Notice, you should not use this Site or otherwise provide us with your personal data.

2. Purpose of this Privacy Notice
This Privacy Notice aims to give you information on how we collect and process your personal data when you use our Site.
This Site is not intended for children, and we do not knowingly collect personal data relating to children.

3. Who we are and how to contact us
Site is operated by Lucky Gem, a duly registered company in accordance with the laws of the Autonomous Island of Anjouan, Union of Comoros with registered company No. 15925.
If you have any questions about this Privacy Notice, including any requests to exercise your rights in relation to personal data, you should contact our data privacy manager by email: luckygem.help@gmail.com.
You have the right to make complaints at any time to the relevant data protection and privacy regulator. We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so we kindly request that you contact us in the first instance.

4. Changes to the Privacy Notice
We keep this Privacy Notice under regular review. This version was last updated on the date at the bottom of this page.

5. Third-party links
The Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website that you visit.

6. The data we collect about you
Personal data, or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We collect personal information which you provide directly to us only when you contact us by e-mail.
Personal information received by us from you in connection with the use of the Site is processed by us solely for the purpose of resolving your request and until it is resolved.

7. "Do not track" signals
Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “Allow Apps to request to Track” (Apple iOS) or off next to "Personalized ads” in “My Ad Center” (Android).

8. Your rights
Under certain circumstances, you may have the following rights under data protection laws in relation to your personal data:
● Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you.
● Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data that you provide to us.
● Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal or regulatory reasons which will be notified to you.
● Object to processing of your personal data where there is something about a your particular situation which makes you want to object to our processing as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
● Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
○ If you want us to establish the data's accuracy.
○ Where our use of the data is unlawful but you do not want us to erase it.
○ Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
○ You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
● Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party they have chosen, your personal data in a structured, commonly used, machine-readable format.
If you wish to exercise any of the rights set out above, you should contact us, and we will confirm whether we are able to do so.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than one month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

This Privacy Notice was last updated on 30/06/2025.